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We provide a wide range of different support levels to both scale hardware and to our digital services.

We drive to be more as a partner to our customers. Our vision is to help scale up the customer business with modern innovative solutions.

Don’t hesitate to contact us.


Book a time that suits you with one of our experts:

We have divided our support into three different categories. Support is available at normal office hours 8 – 16 GMT +02:00.

  • mScales customer support
    • Customer support contact details can be found when logged into mScales and navigating to bottom left corner "Support".
    • If you are not the administrator of the mScales account, contact the main user of the customer company that owns the scales.
  • Equipment service desk*
  • Scale hardware monitoring and remote diagnostics*

* Equipment service desk, monitoring and remote diagnostics require compatible equipment.

 

Contact us